Job Details


Machine Learning / Artificial Intelligence - NAM Collections CBORC 20234365

  • 8 - 12 years
  • Bengaluru/Bangalore
Industry :
Banking / Financial Services / Broking
Functional Area :
Analytics & Business Intelligence
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Quote job ref: 211333

Job Description
  • MI/AL – Machine Learning / Artificial Intelligence
  • Anyone building ML model / Solution designing
  • R / Python
  • Hadoop,//pyspark
  • Leading Team of Data Science
  • Fraud Analysis is preferred.
  • Highly numerate, as demonstrated by Masters in a numerate subject such as Mathematics, Operational Research, Business Administration, Economics etc. from Premier Institute or a track record of performance that demonstrates this ability. Computer science, statistical 
  • Strong experience in Contact Center Operations Analytics required
  • Exposure to Financial Services
  • 10+ Years of Analytical Experience
Analytical Skills:
  • Hands-on working with data
  • Proficient in Formulating Analytical methodology, identifying trends and patterns with data
  • Business Impact Analysis
  • Hypothesis testing, Knowledge of Segmentation
  • Basic Knowledge of predictive modeling
  • Simple Optimization
Tools and Platforms:
  • Proficient in MS Excel, Powerpoint
  • Proficient in Python/ R/ SAS required
  • SQL, Tableau preferred
  • Familiarity with RDBMS - Teradata/ Oracle, etc

Provide analytic support to the Global Operations Analytics to help COOs with reducing cost of Operations, improving customer experience while managing operational risk. Work with business teams to understand the business context, formulate and execute appropriate repeatable analytical framework to address the business situation. Independently manage end to end partner communication.

1. Analytic Project Execution:
Ability to lead team members and deliver analytic solutions on complex projects Measure & Own the business impact of work, Set and manage partner expectations, Manage timeliness around project priorities Improves business processes to drive efficiencies Is able to coach/ mentor team members on theory/ practical applications of relevant tools & techniques Provide thought leadership to continuously challenge and improve the team

2. Business Knowledge: Develop business context and knowledge. Proactively seek out best practices and adopt the same in day to day functioning.

3. Communication: Independently manage communication with Global partners

4. Team work: Collaborate with colleagues to leverage best practices
Key Skills
Machine Learning / Artificial Intelligence
  • Any Graduate
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