crisismanagement

Navigating Crises as Leaders

As the COVID-19 pandemic severely impacted the hospitality industry, popular hotel chain Marriott International faced unprecedented challenges, including a drastic drop in revenue and potential long-term repercussions for its 200,000 employees globally. In response to the escalating situation, Arne Sorenson, the late CEO of the hotel chain, took decisive action by addressing employees through a Navigating Crises as Leaders

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